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• Enterprise Operational workflows, processes, and dashboards
• Cyber Response Management
• CERT Compliance and ISO 27001 process mapping
• Business Resilience and Continuity Planning and Response Tools
• Crisis Alternative with no dependence on any company infrastructure

Crisis Communications and Incident Management

Veoci offers an all-in-one integrated emergency, Business Continuity, and Operations management platform with built-in tools that can be used during the various stages of an event. Veoci comes with Google Maps out of the box, and with configurable interactive dashboards and data analysis to report on elements gathered through the BCM, emergency, or operations processes.

Cyber Attacks have become almost inescapable as new incidents are reported daily, targeting all kinds of organizations: including Corporates, Aviation, Financial Services, Government, Higher Education, Hospitals & Healthcare Systems, Utilities, and service providers, directly impacting our lives.

With malicious actors increasingly targeting post-Covid times, preparedness is more important than ever. Ransomware, Phishing, Malware, IoT, Insider threat, Hacking, DDoS, Data leakage, Data Breach, Password attacks. Cyber attacks are a matter of "when," not "if." When your team does face a cyberattack, give them the tools they need to respond. Using Veoci, your team can build a plan, launch it instantly, and establish a space for secure communication and collaboration between your team and leadership and restore services faster, and availability of a real-time DashBoard to give full situational awareness to the leadership team and all stakeholders.

Experience

Veoci has in-depth experience working with some of the largest enterprises, financial service firms, airports, airlines, transportation, and governmental agencies and municipalities. As such, we are well-versed in large-scale implementations that cross departments, facilities, and geographic regions. Our biggest Enterprise customer has over 100,000 employees.

Our technical team understands the cyber landscape and includes experts who have been a part of the advancement of security, encryption, and authentication over the past decades. We have worked closely with AWS for eleven years and are among the few applications to be “Cloud Native” in contrast to those ported to the cloud. We had the advantage and opportunity to begin our company at the time the Cloud first emerged.

Flexible, No-Code

Unlike most other applications, our applications sit on a no-code platform. This type of platform presents one major benefit: cycle time for making changes and improvements. Overall, changes on the Veoci platform take 5% of the time to make similar changes in coded applications. In addition to the Darwinian advantage of reacting to changes, a positive cycle is also established with users who see their suggestions implemented quickly. In an IT-rich environment, a no-code platform like Veoci can improve productivity and bandwidth so that more applications can be built and more Users engaged, across a variety of departments, enterprise environments, and functional units.

The “self-service” platform also empowers system Administrators to make changes and customizations to the existing features and design at any time, as conditions and parameters change for any given situation/incident.

Cross-application and Expandability

Veoci eliminates the need for purchasing and adding additional modules or components. For example, the same system that provides Business Continuity services can also be utilized for Emergency Notification and Incident Management. As a single platform with one code base for all customers, there is no differentiation of usage rights. No Silos and data are used anywhere it is needed.

Customer Satisfaction

In addition to being a Leader in Gartner's Magic Quadrant for BCMP Solutions, Worldwide and being included in their Market Guides for Crisis and Emergency Management, and Business Continuity Management Program Solutions, we were also recognized as ranking the highest in customer satisfaction. This can be attributed to our Agile product development process and customer focussed support teams, which incorporates customer input at every stage. For each implementation, our team first conducts in-depth needs/gap analysis workshops and sessions with our customers to map out a product roadmap that is directly aligned with the customer’s unique requirements.

Additionally, Veoci’s self-service functionality translates into flexible configuration options, and a minimum reliance on vendor participation.

Business Process Transformation

Our Software as a Service (SaaS) platform is ideally designed for emergency management and business continuity process automation and transformation, allowing organizations to overhaul existing manual-based workflows. It promotes real-time online communication and collaboration for on-the-spot decision-making.

Understanding of Requirements

The bank needs a Cyber Security Incident and Crisis Response Solution. Veoci’s out-of-the-box features and no-code configuration will provide opportunities for improvement and consolidation - in a SINGLE platform - and help Bank build a brighter future for all through successful Crisis and Security Incident Management.

Crisis Management

Bank Crisis Management requires software that allows the recording and management of high-level disruptive events and has the flexibility and reconfigurability to cover all types of disruptions and threats, including non-physical and physical threats, and outages that impact the Bank and its customers. Veoci is extremely configurable and can be used to address any type of situation.

The speed with which incidents arise and evolve means that Crisis Management needs the right tools to efficiently coordinate the various teams and stakeholders who are involved in the response, and who need to be informed with the latest, most up-to-date information. The solution needs to ensure that all users see the same real-time data at all times. A hallmark of Veoci is its ability to consolidate data and present it in real time across an entire organization.

Timely and reliable emergency communications are critical. The software must be able to send out messages via multiple methods (email, push notification, SMS, phone call) quickly and reliably so that all recipients get the alerts and messages, as even a single lapse could jeopardize not only the business but also people’s lives. Veoci’s native messaging system is dependable and tied to everything that happens in the system so that nothing is left out that needs to go out.

As a financial institution, Bank has strict compliance requirements as they relate to incident reporting, management, and analysis. The software should document and store all data and activities related to an incident, and make this information readily available for After Action Reviews and reporting to regulatory authorities. A basic principle of Veoci’s design is that during an emergency, everything needs to be captured - conversations, tasks, activities - so that nothing is missing when post-incident reviews

Security Incident Management

Bank requires a solution that will allow for easy configuration of escalations, which can be automated or manually triggered based on event complexity or other criteria, and route them to the Protective Security Team or the crisis management framework as necessary. Workflows in Veoci can be configured to route to different step owners, and have built-in escalation capabilities to automatically notify managers or other viewers when the task status is not satisfactory.

The bank needs to handle concurrent usage while also keeping each incident and its components (dashboards, alerts and notifications, tasks, etc.) highly organized, with the ability to allow personnel to participate in one or multiple incidents. Veoci’s infrastructure has been carefully architected to handle surges in addition to handling daily operational usage for all of our customers. Of the incidents reported, Veoci is set up to manage minor ones as well as major incidents that may take a team of over a hundred people; we have one customer who runs a drill every six months with almost a thousand people across thirty departments involved.

As you lead the charge on building resilience on your campus, we are here to support you with a toolkit designed to support you and your team to deliver the efficiencies you’re looking for - all on one, fully integrated, no-code platform.

Veoci’s Higher Education Flagship Solution has 4 key components:

Day to Day: Track daily operations, exercises, incidents, and special events. Use dashboards and workflows to show your department's in-progress and completed activities and make the case for the resources you need.

Planning: Develop an actionable Emergency Operations Plan (EOP), create multiple annexes, and perform Hazard Vulnerability Analysis (HVA).

Response: ‍Manage and assign tasks to team members, develop Situation Reports, Incident Action Plans (IAP), and damage assessments.

Recovery: ‍Manage after-action and corrective action processes, and easily incorporate updates to the EOP.

Bring the Whole Campus into the EOC, Every Day.

By simplifying cross-campus collaboration, making every system resilient, and automating critical planning functions, Veoci enables emergency managers and department leadership to wrap an entire school into the emergency planning and responses processes, break down silos and communication barriers, and create a common operating picture during from the busiest daily activities to the most extreme emergency event.